SECURITY INCIDENT & BREACH NOTIFICATION ADDENDUM

This Security Incident & Breach Notification Addendum (“Addendum”) is incorporated into and forms part of the Services Agreement between Link-X (“Company”) and the applicable customer (“Client”). Capitalized terms not defined herein have the meanings set forth in the Agreement.

1. Security Incident

A “Security Incident” means a confirmed unauthorized access to or disclosure of Client Data maintained by Company in connection with the Services.

2. Safeguards

Company will maintain reasonable administrative, technical, and physical safeguards designed to protect the security and confidentiality of Client Data.

3. Notification

Following Company’s reasonable confirmation of a Security Incident, Company will notify Client without undue delay and will provide reasonably available information regarding the nature of the Security Incident and Company’s mitigation efforts as such information becomes available.

4. Cooperation

Company will provide reasonable cooperation, upon Client’s request, to enable Client to comply with applicable data protection laws relating to the Security Incident, to the extent required by law and reasonably within Company’s control, without requiring Company to take actions beyond commercially reasonable efforts.

5. Exclusions

Security Incidents do not include unsuccessful attempts (including scans, probes, or denial-of-service attacks) or events that do not result in unauthorized access to Client Data, or incidents caused by Client’s acts or omissions, including compromised credentials or Client-controlled systems.

6. Law Enforcement

Company may delay or limit notification where required by law or where disclosure would compromise an investigation or remediation efforts.

7. No Expansion of Liability

This Addendum sets forth notification and cooperation obligations only and does not expand Company’s warranties or increase Company’s liability beyond the limitations set forth in the Agreement.

Vehicles

Vehicle Inventory Management
Vehicle Groups
Subgroups

Custom Fields
Maintenance Management

Service Programs
Service Reminders
Manual Service Entries
Issue Management
Faults
Unlimited, Customizable PM Schedules

Tire Management
Warranty Management
Registration & Permit Management
Work Orders

Calendar
Custom Work Order Status
Track Labor Hours
WO & RO Tracking

Outsourced Maintenance

Maintenance Provider Network
Fully Automated Invoice Processing

Inspections

Mobile & Web Forms
Inspection Form: Vehicle Rules
Inspection Form: Items
Automated Workflows
Inspection Schedules

Collaboration

 Documents

Reporting & Analysis

Cost per Mile
Standard Reports
Total Cost of Ownership
Replacement Analysis
Customized Dashboards
Share, Save & Favorite Reports
Fleet Health and Insights
Fuel Tracking

 Integrations & API Access

Fuel Integrations
Telematics Integrations
Repair Shop Integrations
Third-Party Integrations
API Access
Fully Automated Invoice Processing

User & Vendor Management

Unlimited Users
Custom Roles
Custom Data Access

Mobile App
Equipment Management

Vehicle Linking
Issues
Documents & Photos
Location Tracking
Custom Fields
Hide or Inactivate Assets

Link-X Support

Customer Support Requests via email or phonex
Account Manager
Senior Account Manger
Quarterly Business Analysis
White Glove Consultative Support

Vehicles

Vehicle Inventory Management
Vehicle Groups
Subgroups

Custom Fields
Maintenance Management

Service Programs
Service Reminders
Manual Service Entries
Issue Management
Faults
Unlimited, Customizable PM Schedules

Tire Management
Warranty Management
Registration & Permit Management
Work Orders

Calendar
Custom Work Order Status
Track Labor Hours
WO & RO Tracking

Outsourced Maintenance

Maintenance Provider Network
Fully Automated Invoice Processing

Inspections

Mobile & Web Forms
Inspection Form: Vehicle Rules
Inspection Form: Items
Automated Workflows
Inspection Schedules

Collaboration

 Documents

Reporting & Analysis

Cost per Mile
Standard Reports
Total Cost of Ownership
Replacement Analysis
Customized Dashboards
Share, Save & Favorite Reports
Fleet Health and Insights
Fuel Tracking

 Integrations & API Access

Fuel Integrations
Telematics Integrations
Repair Shop Integrations
Third-Party Integrations
API Access
Fully Automated Invoice Processing

User & Vendor Management

Unlimited Users
Custom Roles
Custom Data Access

Mobile App
Equipment Management

Vehicle Linking
Issues
Documents & Photos
Location Tracking
Custom Fields
Hide or Inactivate Assets

Link-X Support

Customer Support Requests via email or phonex
Account Manager

What You’re Missing Out On

  • Senior Account Manger
  • Quarterly Business Analysis
  • White Glove Consultative Support
Vehicles

Vehicle Inventory Management
Vehicle Groups
Subgroups

Custom Fields
Maintenance Management

Service Programs
Service Reminders
Manual Service Entries
Issue Management
Faults
Unlimited, Customizable PM Schedules

Tire Management
Warranty Management
Registration & Permit Management
Work Orders

Calendar
Custom Work Order Status
Track Labor Hours
WO & RO Tracking

Outsourced Maintenance

Maintenance Provider Network
Fully Automated Invoice Processing

Inspections

Mobile & Web Forms
Inspection Form: Vehicle Rules
Inspection Form: Items
Automated Workflows
Inspection Schedules

Collaboration

 Documents

Reporting & Analysis

Cost per Mile
Standard Reports
Total Cost of Ownership
Replacement Analysis
Customized Dashboards
Share, Save & Favorite Reports
Fleet Health and Insights
Fuel Tracking

User & Vendor Management

Unlimited Users
Custom Roles
Custom Data Access

Mobile App
Equipment Management

Vehicle Linking
Issues
Documents & Photos
Location Tracking
Custom Fields
Hide or Inactivate Assets

Link-X Support

Customer Support Requests via email or phonex

What You’re Missing Out On

  • Fuel Integrations
  • Telematics Integrations
  • Repair Shop Integrations
  • Third-Party Integrations
  • API Access
  • Fully Automated Invoice Processing
  • Account Manager

Insights for Decisions

Link-X helps you make the right purchase or lease decisions by showing whether it's more cost-effective to lease or buy vehicles for your fleet.

Improve Visibility & Accountability

Reduce OPEX by automating tasks, optimizing headcount, and ensuring proper maintenance to minimize breakdowns and repair costs. It also extends asset life and cuts expenses by directing spending to the best vendors, saving up to $4,000 per fleet annually.

Reduce Operating Expenses

RLink-X increases efficiency by optimizing fleet size to lower expenses and improving overall uptime. It reduces time spent on repairs and maintenance by using data to guide asset replacements, and avoids extra repair costs, boosting revenue.

Increase Efficiency

Reduce OPEX by automating tasks, optimizing headcount, and ensuring proper maintenance to minimize breakdowns and repair costs. It also extends asset life and cuts expenses by directing spending to the best vendors, saving up to $4,000 per fleet annually.